Say ITSO: Product Life Cycle

The typical life cycle of a computer at Lewis University is about six years. However, computer equipment directly designated for supporting student education is normally never more than three years old.

Supporting the educational endeavors of Lewis University students and faculty is one of the primary functions of the ITSO department.

Ensuring the latest technology resources are available and the equipment is current and able to perform the necessary functions required is crucial to achieving this objective.

Several years ago, the University made a commitment to have a three year cycle for all computers designated for the support of student education. Such computers include faculty laptops, computer labs and mobile laptop clusters used for in-class teaching.

Executing such a cycle allows the University to improve and adapt to the ever changing technology needs of students and faculty such as upgrading all University machines to Windows 7 during this past summer.

Having equipment that meets the technical specifications of new software is critical to the success of a rollout.

A staggered lab and faculty equipment replacement cycle allows the University to maintain a flat and balanced budget from year to year.

Once the equipment has reached its life cycle for student education, the machines are then repurposed to staff members in need of updated equipment. Typically, repurposed equipment is utilized by staff for two to three years until it reaches the end of its life.

Performance of the equipment and the cost of maintenance determine when the machine has reached the end of its life cycle. At that time, the equipment is recycled by a private firm free of charge to the University.

Due to the age and quality of the equipment as well as licensing restrictions, the University is unable to offer this equipment to students, faculty and staff.

Say ITSO is a bi-weekly column written by staff members at Lewis’ Instructional Technology Services Organization (ITSO). All submitted questions will be answered by their staff members. All content written in this column are not the views of the editorial staff of The Flyer. Students with questions and concerns regarding technical issues on campus are encouraged to send their queries to

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